At happn, we understand how important it is to keep your personal information safe while you navigate the dating scene. When you use happn, you share some details about yourself with us, and protecting this data is our top priority. Let’s dive into how we handle and safeguard your information.
The information you provide
Mandatory data:
When you sign up, you share basic details like your first name, age, and profile description. We also access technical data from your device, whether it’s your phone or computer.
Useful data for using happn:
Since happn is based on geolocation, we need your location to show you other users nearby. This helps you cross paths with potential Crushes in your area. We also collect your preferences to better tailor the Crush to your taste.
Optional data:
You can add extra details like your job, profile description, and personality traits. This helps us enhance your experience on happn by understanding what you’re looking for in a Crush.
Data security
While we collect certain information to improve your experience, we only keep it for a limited time. Your personal data is secure and not visible to other users. Only certain customer service employees at happn handle this data.
Your location:
Your geolocation is visible only to you. The crossing point shown on your screen represents your location, not the person you crossed paths with. We save these crossing points for six months and your geolocation data for one month.
Bank information:
No worries here! happn does not access or process any bank data. Transactions are handled by the App Store or Play Store, and we only receive technical data to identify you as a user.
You’re in control
You’ve given us your consent to collect and use your data, and the good news is you can change your mind anytime! You can choose to hide crossing points, add or delete non-essential information, and decide whether or not to subscribe to premium features. You are in control of your data and your happn experience.
So, enjoy the journey of finding love with peace of mind, knowing that happn is committed to keeping your personal information safe and secure. Happy dating! 💕